How does the payment process work?

Once a payment is received from the passenger, Jayride.com will hold payment on behalf of the passenger until the transfer is successfully completed.

Once travel is completed successfully, Jayride.com will transfer payment to the transfer company.

Note: If travel pick-up is not completed successfully due to an unsuccessful pick-up by the supplier, Jayride.com will refund money to the passenger. If you have any questions about your travel statements, payments or need to update your bank details you can get in contact by filling out an enquiry form here.