Jayride Help
  • Help Home
  • Traveller
  • Transfer Company
  • Travel Agent
  • Affiliate
  • Contact
  • Contact

After you receive a booking

  • Best Practice for Transfer Companies
  • We received a new booking but we are fully booked
  • When do I get paid? Do I need to send an invoice to Jayride.com?
  • How do I activate my Jayride Pay Portal?
  • I’ve received a booking. What now?
  • How do I charge extra for items?
  • The booking details are incomplete, what do I do now?
  • I received a booking but I don’t service that area…
  • How to fill out your Online Price List
  • How do I contact my passenger?
  • What do I do if I can’t find my passenger?
  • My passenger didn’t show up. What do I do now? Will I still get paid?
  • What happens if I miss a pick-up?
  • What is a reliability score?
  • I have a question I haven’t found an answer to…
  • Covid-19 - Recommendations based on Industry best practice
  • How to use the Ride Tracker feature on Jayride
  • Jayride Medical Assist Program
  • How to use the Meet and Greet Sign on your Job Sheet

Categories

  • Before you join Jayride.com
  • I’m already listed on Jayride.com
  • After you receive a booking
No results found

© Jayride Technology Ptd Ltd 2025. Powered by Help Scout