How do I request a specific pick-up time?
When making a booking, you’ll need to provide your flight details. These details help your chosen transport company assign an appropriate pick-up time for your trip.
If you have a preferred pick-up time, you can request it by entering your desired time in the 'Additional Notes' field during the booking process. Your transport company will contact you to confirm the requested time before your travel date.
Providing Flight Details When Making Your Booking
- For airport pick-ups: Enter your flight’s estimated arrival time and flight number. This allows the transport company to monitor your flight and schedule your pick-up accordingly.
- For non-airport pick-ups: Enter your flight’s departure time and flight number. Based on this information, the transport company will recommend and confirm the most suitable pick-up time.